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Returns:

The products marketed on the website www.gruposlotmania.net grant the right of return within seven (7) days of receipt of the order, as long as they are in perfect condition and are returned in their original packaging; after this period we will not be able to accept returns.

If the client is not completely satisfied or has changed his mind regarding the product within seven (7) days from receipt of the order, he may request the return of the product, prior notification to Slotmania S.L; having to return it to our warehouse freight prepaid in its original packaging, complete and without having used it.

In the event that the product has been opened and the customer detects a manufacturing defect or preparation error in the shipment (and only in these cases) Slotmania SL may authorize the return by postage due by email, and must include in the shipment a copy of said authorization document. Once the material is received in our warehouse and reviewed by our staff, the payment will be made, if applicable, being discounted for a next purchase.